Pullman Luang Prabang

Slice of paradise just outside of the centre of Luang Prabang! The culture created by staff is one unrivalled, their initiative to serve and care for guests was outstanding. The restaurants’ integration of traditional Loas cuisine and modern western cuisine provides many options and opportunities to indulge in the culture. With three beautiful pools, gym, day spa, kids club etc the Luang Prabang Pullman caters to all age groups! It’s definitely the place to be

The festival of Lhai Heua Fai is similar to Loy khatong in Thailand. Many French colonial and Lao style boutique hotels are in the town of LP but this mini resort is located 20 minutes out but it's easy to take the hotel minibus or a taxi. The hotel rooms are built around and overlooking terraced rice fields with countryside beyond. Just beautiful. We were assured that the crop will be offered in the hotel restaurant. Also local buffalo milk dairy products and locally produced preserves are used. Staff were universally super, kind and friendly. Smart, modern interior design with Lao touches. Recommended

We loved this hotel and would have happily stayed here for much longer than our 4 night stay. We were upgraded and stayed in the premium room which was really lovely. Super bathroom and great storage. The setting is idyllic and wandering down to breakfast was a pleasure in itself. Loved the idea of the rice fields as landscaping. There are issues as you might expect; hot water stopped a couple of times and it is smoky at night due to being right next to a large village. The shuttle into town worked really well although we were aware that hotel was very quiet due to lack of Chinese tourists. Luang Prabang is charming and small enough to be really lovely to spend evenings strolling around. Food in the town was excellent. Staff were so helpful and their English was really good. All in all, we would thoroughly recommend this hotel

Hotel is in a fantastic property, rooms are very large and clean with beautiful decoration . On top of that, the staff works tirelessly to provide guests with comfort and extreme attention and support. Mr Rohan Luther, Reservation Manager, deserves a side note, since he goes above and beyond to assure everything runs as best as possible, ensures unparallaled attention to every single guest, enabling a fantastic experience. Trully a 5 stars hotel

This hotel has it all from great staff, great location a truly five star hotel. It has great facilities for all. It’s great for couples and families. The hotel is very clean and has a great restaurant and the breakfast deal is excellent

Absolutely fantastic stay! Everything was so great in Pullman Luang Prabang, I wish I can stay here at least for a month! The books in library keep me busy all the time! Special THANKS to the Guest Experience Manager from Hong Kong, Wing Ki and her team member Rohan. I read from other reviews about English level but I can say no need to worry about communication, their English is perfect! I had some issues with the room and also my mistake, I need to amend my flight booking, she professionally handled it and patiently follow up with us every evenings

My partner and I visited this hotel for the first time, we were unsure what to expect. We were given a glass of welcome drink on arrival and greeted by the friendly manager Wing and given all the information needed and check in efficiently. Throughout our stay, both drinks and food were really high standard, the room was clean and comfortable, I enjoyed so much the view of paddy field. The only improvement is the WiFi, I was unable to make a booking and unable to watch online streaming. Staff on the whole are very friendly and helpful, they are all excellent. Special mention to the management Wing who was FAB, she looked after us well! All in all it was such an unforgettable holiday in Laos

My original plan was to stayed in Pullman for a few days, and proceed to another city in Laos. After staying in Pullman, I changed my plan and stayed for 8 nights. It is not near the old town but the plus is the hotel provides free shuttle buses to town. The hotel itself is a tourist attraction. It is beautifully nestled in the paddy fields, blend naturally with the ponds and palms trees. The staffs are excellent. Nick in the restaurant was very proactive, and created small talks with us . Wing ki from the guest service helped us with travel arrangement and make sure we had a good stay. Don't miss out the 2 rabbits and ducklings in the hotel

Booked room for 3 nights in March and it was a pleasant stay. Service was excellent as well as cleanliness. It`s not in the city, but it doesn`t matter. Shuttle goes few times a day. My suggestion to hotel is, that don`t demand information, when somebody comes back from city to hotel.It`s not funny to spent time in town and think schedule. Of course you can use tuktuk or taxi. Food is excellent if we talk about breakfast or a`la carte menu. Prices in a`la carte menu are very reasonable to compare for other restaurants in the city. Of course you can get your "fried rice" portion very cheap from street selleres

We went to Pullman in the beginning of the month, with no cash with us after travelling to other asian countries, so we urgently need to use credit cards to get cash, since we have tried multiple ATMs and Banks, we realise it’s no easy task. . The receptionist Thony was so thoughtful he called the banks and checked the closing time in town WITHOUT us asking, and call to our room with a plan already, such as which bank to go and at what time! He also introduced us about the hotel and the ducklings that live there, he is a genuine person who really make efforts to make our stay comfortable. . The food were amazing too! The restaurant staffs are very thoughtful in general and always smiling. . The resort is new and massive, and very clean! Comparing to most properties in Lunag Pranbang they are not too pricey but with superb service. We have stayed in another five star hotel in Luang Prabang, but the environment and the services are no match to Pullman. . We loved the hotel so much that we went back to it after travelling Laos for a month. Believe me after a month in Laos, we can assure you Pullman is really a top hotel with that perfect service!! . Wing Ki was amazing too, she chatted with us and made sure we had a great stay. She also helped us a lot when we encountered issues in leaving the country due to the virus situation. We were suppose to leave the country today but due to the current virus situation our flight was cancelled, and the staff were so helpful in calling the embassy and clinic for test proves, we were touched. They feel like family and great friends. Thank you for all the good memories! We will come back for sure if we ever have a chance. Meanwhile stay safe everyone