When Choosing a Trip

A: Asia Private Travels offers a wide range of Family Adventures in Vietnam, Myanmar, Cambodia and Laos. An adult must accompany all children under the age of 18. You’ll notice that some of the more adventurous tours have a minimum age and we will inform you at the time of booking.

A: Many of our travellers travelling alone. So it is absolutely fine to do.

A: As a solo traveller, you will be paired up with another passenger of the same gender as per your passport information. If you’re not comfortable sharing a room with someone of the same gender, you also have the choice to pay for a single supplement. If you don’t identify with the gender assigned on your passport, please let us know at time of booking and we’ll arrange the rooming configuration accordingly.

A: Asia Private Travels is committed to making travel widely accessible, regardless of ability or disability. We ask that you carefully consider whether you are physically and mentally able to complete the itinerary you have chosen. Where we can we will make reasonable adjustments to the operation of  our trips to facilitate the requirements of disabled travellers. Many travellers with disabilities have been able to enjoy our trips by travelling with a friend or companion who can assist with specific needs. Please contact our sales team for further information on any of our itineraries.

A: Food is one of the most exciting parts of travel. There may be some familiar fare but often you’ll be confronted with the new, interesting and downright weird of the culinary world but we like to think of it as an adventure for all the senses. In addition to this, our flexible itineraries often allow you to eat on your own - this means you can eat to suit any budget or desire.

A: We will try our very hardest to accommodate all dietary requirements but in some out-of-the-way places it can be very difficult to guarantee. We will let you know if there are places on your itinerary where this is the case. Please let us know at the time of booking of any food requirements or allergies. 

A: In Vietnam and other Indochina countries, you are recommended not to drink tap water and only drink bottled water. Generally, even locals will avoid tap water and will drink boiled or filtered water at home.

A: You sure can. Just ask your travel specialist at the time of booking.

Before You Depart

A: You are strongly recommended to buy your travel insurance. It should be providing to cover against personal accident, death, medical expenses, emergency repatriation and personal liability. We also strongly recommend it covers cancellation, curtailment and loss of luggage and personal effects.

A: Getting a Visa to Vietnam has never been easier than ever. You can choose these following ways to obtain a Vietnam Visa Option 1: Get Vietnam Visa at Vietnamese Embassy in your country. Option 2: Get E-Visa via the offical website of Vietnamese Gorvernment Option 3: Get Vietnam Visa on Arrival (the most popular and convenient way) ► Get a FREE Visa Letter (letter of invitation) from Asia Private Travels when booking the tour with us. All you need to do is bring along your passport with at least 6 month of validity and 2 blank pages; 2 passport photos 4x6 taken on the white background and start your trip with peace of mind.

A: Medical and vaccination requirements differ between nations and as we are not medical practitioners, we unfortunately cannot advise on this issue. Please see your travel doctor for details and advice about current vaccination requirements.

A: Our tour guides are trained to deal with these situations and we will endeavour to get you help as quickly as possible. If you must leave the trip early due to illness, our local offices will help you find appropriate medical care and ensure someone at home is aware of the situation. Your travel insurance, which is recommended on all our trips, should cover any costs incurred if illness occurs.

A: Availability of refrigeration cannot be guaranteed. As a general rule, many of our city hotels provide access to small fridges; however, outside of this, especially when trekking or in homestay environments, you cannot rely on access to refrigeration. Please be sure to advise your travel specialist if you are travelling with medication that requires refrigeration.

A: USD and local currencies (Vietnam dong, Lao Kip, Cambodian Riel, Myanmar Kyat) is widely using in these destinations. Travellers’ cheques are not common practice anymore so it is a good idea to travel with a credit card and ATM card. Having a couple of options will assure that you are covered if one doesn’t work. Visa and Mastercard cards are more widely accepted than others.

On Your Trip

A: Along the way there are usually chances to do laundry, either through your hotel or using local services. You may ask your tour guides, hotel receptionists to have more information.

A: We can never guarantee your phone will work as desired. Chat to your phone provider before you leave about global roaming and the costs involved, and get their advice on the coverage you’ll receive in the places you’re travelling in. Alternatively, you can usually pick up a local sim card on the cheap (just make sure you phone is unlocked!).

A: Wi-Fi hot spots is available at almost hotels, restaurants, coffee shops, and just few other places will have no coverage at all.

A: In most places you’ll be able to recharge your appliances at the hotel. We recommend you bring a travel adapter with you. Most vehicles come with their own power supply and you should be able to recharge onboard. Be sure to bring an extra camera battery just in case.

A: Tipping isn't mandatory or customary in Vietnam, but it is always appreciated. If you’re happy with the services provided by tour guides, drivers,  waiters, and other service workers, leaving a small tip is a good way to show your appreciation. While it may not be customary to you, it’s of great significance to the people who take care of you during your travels. Tipping also encourages excellent service in the future and is an entrenched feature of the tourism industry across our destinations. The amount is entirely a personal preference, US$5-US$7/person/day is a commonly used guideline for private tour guide. However, with the group about 5 – 8 people or more, you should tip US$3-US$5/person/day. Of course, you are free to tip more or less as you see fit, depending on your perception of service quality and the length of your trip. Remember, a tip is not compulsory and should only be given when you receive excellent service.

Other Common Questions

A: Your personal details are entirely secure. Your personal information is submitted on a secure server with 128-bit SSL encryption and is used only in order to create your ticket and/or contact you. Your details will not be passed on to any third-party.

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