Crowne Plaza Vientiane

I was so relieved when I walked through those sliding glass doors at the Crowne Plaza Hotel to have lunch. There was spaciousness, modern design, a lovely spiral staircase and of course, an understated elegance of which I have come to truly appreciate in this world of tiny homes, posh-tels and Airbnbs. I chose their restaurant—Mosaic for their Western menu and more vegetarian choices. I was delighted to chose a beetroot salad (I forgot to take a picture of) that had feta (which, sadly I can’t eat anymore) pecans and sweet potatoes with a honey balsamic dressing. They served toasted warm bread and a butter (I had to pass on that too but only because of my non-dairy diet) that smelled delicious. I broke all my constraints when I chose my dessert. Because they had excellent ingredient signage in front of each dessert, I chose the lessor if 8 evils as it did not have egg and it was dark chocolate. The coffee came catered with soy milk and the caramel chocolate cake was absolutely sinful! The staff was kind, very attentive and spoke pretty good English. I might have saved money by staying at a smaller hotel, but when it comes to eating fresh plant-based food in a small Asian country, sometimes, more is actually More!! Of course, they charged my phone, offered me a clinch to rest on while I waited to depart for the airport. Next time, I will book this hotel!  

We loved staying at the Crown Plaza in Vientiane. The service was amazing. They were so pleasant and efficient. It was a real sanctuary for us to come back and relax in space and ease. We really enjoyed the Mosaic restaurant which had chilled vibes and great service. We travelled from Vientiane to other areas in Laos and then back to Vientiane before flying out, and both times we stayed at the Crowne Plaza were really lovely and high quality. Thank you!

The room had everything required for such an upmarket facility. Staff were well trained and exhibited the professional standard expected. They were also welcoming and 😁. These are a couple of constructive criticisms. Discerning guests who pay the extra for the use of the Executive Lounge, expect a little bit more. That is there should be a welcoming host/hostess available to meet the guests. This was not the case. There was usually only one person, for the entire lounge to do everything. Definitely a management issue ! Also, the cook/order egg station, in the main restaurant for breakfast needs to be changed. On 3 occasions we ordered eggs, only for them to arrive either cold or not prepared to our liking. Again a management issue. We have always found it preferable to wait as the chef prepares the food. Then you get it hot and to your liking. The pool attracts no sun, until about midday. Was this a design flaw, by the architect ? The remainder of the hotel is excellent. A great addition to Vientiane.

Great hotel in walking distance from temples and restaurants. Restaurant is very good and pool area is good to relax after a morning of touring. Location, quality and service are major benefits. I highly recommend this hotel for tourists.

Really a first class hotel, clean comfortable and great service. Best thing by far is the buffet breakfast, really great quality and huge choices of food from around the world, ranks with the top 5 star hotels we have stayed in. Arranged airport pick up which was excellent although a little expensive. Highly recommended.

Our stay at the hotel was more than perfect. The hotel's facilities, breakfast, staff, service - the best we have experienced in our 40 years of travelling. The staff did their utmost to serve us and make our stay as pleasant as can be. The breakfast is extremely rich and tasty, the swimming pool is great, the spa-excellent, the room - beautiful and spacious. What else can one wish for a lovely vacation.

1. Location: A little bit off the main areas of Vientiane. But a short walking distance will get you to the Mekong riverside where many restaurants can be found. Convenience store is a short walk away as well. 2. Amenities: Modern hotel, newly built, impressive looking. Swimming pool is pretty as well. 3. Rooms: Huge! Very comfortable. Excellent in all respects: bathroom, toilet, air-conditioning, toiletries, and tv channels. 4. Staff: Helpful and polite, speaks great English. No complaints in this are at all!

I was very pleasantly surprised by the Crowne Plaza Vientiane. I know Americans don't think of Crowne Plaza as a luxury brand but this hotel is TRULY a 5-star luxury hotel with all the bells and whistles commensurate to that designation. The rooms are excellent in every aspect. The pool area and the gym are great. The breakfast buffet is sumptuous and outstanding. The 3 Merchants restaurant in house that serves local cuisine was simply stupendous, particularly the whole fried tilapia and the duck. (As an IHG Elite member, you also get dining discounts.) I personally complimented the chef and he was incredibly gracious It is an easy 10 minute drive from the airport. It is also a 15-minute walk to the Mekong River restaurants and the Night Market. I would stay here again in heartbeat. It is an amazing value.

We made two stays at the Crowne plaza on our recent visit to Laos. It is a new hotel opened in 2018 and it is still in great condition. The rooms are all well appointed, even the standard ones are a good size and come well equipped. The club suite was superb, very spacious. Club lounge had a very interesting dinner offering in the evening. The staff were all excellent especially Gig. Last but not least the breakfast spread in Mosaic was incredible. Put simply the best breakfast we have ever encointered anywhere. Go to this hotel and indulge!

Everything was perfect. The room was super clean. The pool awsome and the gym very nice. The variety for breakfast was anazing and the service very good. The view is fantastic and had the best stay there.