We stayed for one week at the Belle Maison Resort and we were very impressed by the attentive service we received from the staff, in particular Chau.
Chau was on the reception desk when we arrived on our first night and she made a point of each day she was on duty to come and find us and check if we were happy. We were moved to a different room during our stay, and although the room was lovely, the bed was squeaky.
I mentioned this to Chau , and she was able to move us again, so I could get a quiet nights sleep. The restaurant was top class, fast and efficient service and the food was delicious. Obviously they have a very talented chef. If there was something I would like to see improved it is the better understanding of the different room deals.
We purchased a package from a third party holiday group and our room included some drinks each day. It was a little annoying to have to explain this to the wait staff each day. Not sure how to fix this, but it would have improved our experience.
Belle Maison is a bit of a walk to old town, we didn't mind that, but other travellers need to be aware of that.
The rooms are large clean and all have small balcony, some overlooking the pool others a bit of an empty paddock, not very pretty to look at but more private.
All up we had a lovely stay and would recommend to others.