We stayed 3 nights in a Superior Double room. Once we arrived at the hotel we were pleasantly welcomed by the staff and asked to sit in the lovely reception area that is open to the outdoors. As they prepared the standard passport and document check-in, we received complimentary drinks and a massage on our shoulders and neck area. Wow!
The hotel was very quiet and tranquil. Never noisy in all areas of the hotel. Our room was located at the centre of the hotel and it had a beautiful view looking over the pool area. The room was large and clean. The bed was very comfortable and the air conditioner was working well and quiet. The bathroom was nice and clean; however there wasn't much counter space to place toiletries on.
The ledge to go into the tub is quite high and thus a climb to get in and out. Need to hold on tight to the bars when getting out.
2 complimentary bottles of water are provided and they can be refilled at the bar area. There is a water dispenser at the left of the bar.
They still provide new water bottles in the room whether or not you refill it.
There are two pools at the hotel. We used both and it was nice and refreshing, even though the water was warm. Not busy and so lounges were always available.
During happy hour, staff come around to get drink and food orders. Other times, we went to the bar or waved down a staff located at the booth by the pool.
Great selection of food for breakfast. Can order eggs to your preference and also have noodle soup. Enjoyed the variety of fruits. Ate in town for lunch and had dinners at the hotel. We loved the Asian dishes at the hotel restaurant (menu in their website). Very tasty. The Hotel Manager, who also happens to be the Food Director, also greeted us and asked how our food was.
That was really nice of him and he was truly interested in our comments. In fact, all the staff were very nice and pleasant. Always asking how our day was. They will mail your postcards for you too!
The hotel is walking distance to the town. Really nice to walk there in the evening using the pedestrian bridge. See many of the locals on the bridge as well.
We booked the nearby Floating Market river cruise with the hotel, but you have to book early if you want to use their company.
They provided us with a cruise from outside their company because they were full the day we chose, but we were not disappointed, our boat driver was awesome.
To get to the hotel, we booked the hotel's one day Mekong River cruise from our hotel in Ho Chi Minh City to Can Tho (offered in their website). We already did many river cruises in India, China and Northern Vietnam, so instead of a multi-day
Mekong cruise, we wanted to stay several days at this hotel and did a day cruise. Great way to see the landscape, locals and area between the two towns. The driver and guide were excellent. I thank my husband for the great idea to stay here