RV PAUKAN 2012 POLICY
1. River Conditions Warning
The Irrawaddy and Chindwin rivers are subject to seasonal rises and falls of water level. So that an alternative itinerary will be offered to Passenger in the case of water levels being too high or low.
Published itineraries are indication only and subject to sudden change. In such events alternative itineraries will be provided and we do our best to ensure that if a stop is missed we make up for it with another stop.
The ship’s manager and captain are jointly responsible for passengers’ comfort and safety.
Passengers must accept their decisions and instructions.
2. Deposit
To secure the booking a 30% deposit is required at the time of confirmation. The remaining balance will be made 70 days prior departure date.
If a booking is made less than 70 days, full fare payment must be made within 48 hours.
3. Cancellation Terms
The cancellation notice must be received in writing either by e-mail or fax. It will be effective on the date of receipt. Cancellation charges, per person, are based upon the date of cancellation:
Up to 71 days prior to departure: Deposit will be forfeited.
From 70-35 days: 50% of cruise fare
From 34 days to “no show”: 100% of cruise fare
4. Children Policy
Up to 2 years: Complimentary in the parent/guardian’s cabin.
3-12 Years: if the child stays in the cabin with one of the parents/guardians 50% of the twin-sharing rate. Upon request we can provide an Extra Bed at US$ 90 net per bed/ night.
5. Minimum Occupancy
For all departures should the occupancy be less than 10 passengers for Short Discovery Cruise and 12 passengers for Exploration and Discovery Cruises the Company reserves the right to cancel the cruise up to 60 days prior the departure date. A confirmation notice in writing will be released by the company to all booked clients and/or their agents within the deadline. In case of cancellation an alternative cruise will be offered and if not acceptable all down payments will be immediately refunded.
6. Insurance
We strongly advise travelers to purchase trip cancellation insurance. We also highly recommend guests to get international medical, baggage loss and delay insurance in the case of bad situations. Paukan Cruise will take no responsibility for lost or stolen personal belongings.
